E-Commerce & Memberships

Storefronts,subscriptions,
andtheplatformsbehindthem.

Whether the product is a physical good, a digital service, or a recurring membership — we design the storefront, the payments, the back office, and the operational layer that makes it all hold up.

What this solves

Commerce is more than checkout.

It is the membership renewal flow, the dispute response, the subscription pause, the dunning logic, the tax posture, the fulfillment hand-off. We design the whole system — not just the buy button.

  • Storefronts that convert poorly because the checkout was an afterthought.
  • Subscription products with no real lifecycle management.
  • Member portals that ship but never operate well.
  • Operations teams stuck reconciling Stripe to QuickBooks every Friday.
What we build

Commerce architecture, end to end.

Most engagements span the customer-facing surface plus the internal operational layer. The pricing page is the front door — the renewal, the fulfillment, the support flow are where the business actually runs.

01

Storefronts & Checkout

Conversion-led pricing surfaces, Stripe Checkout / Elements, Shopify when it fits, fully custom when it doesn't.

02

Subscription Lifecycles

Onboarding, billing, dunning, pauses, upgrades, downgrades, and customer portals — designed so renewal feels like a non-event.

03

Member Portals & Community

Mighty Networks, Discourse, Circle, or custom — the right surface depending on whether the network is the product or the support layer.

04

Back-Office Integration

Stripe ↔ accounting reconciliation, automated invoicing, sales-tax handling, and fulfillment integration with the rest of your operation.

Recommended stack

Modern commerce, durable operations.

We default to a stack that has survived multiple TRG engagements at production scale. The choice depends on volume, regulatory posture, and whether the product is physical, digital, or recurring.

Storefront

Next.js custom build or Shopify Hydrogen, depending on flexibility needs.

Payments

Stripe for subscriptions and SaaS; Stripe Connect for marketplaces.

Subscription management

Stripe Billing or custom logic on top of it.

Tax

Stripe Tax or Avalara, depending on jurisdiction footprint.

Membership platform

Mighty Networks for community-first; custom for tightly integrated.

Reporting

Stripe Sigma + custom dashboards into your existing BI stack.

Integration considerations

Designed around the back office, not just the checkout.

Commerce only works long-term when the back office can actually operate it. We design for the team running disputes, support, and reconciliation on a Tuesday morning.

  • Stripe webhooks wired into ticketing, accounting, and ops dashboards from day one.
  • Subscription state visible to support without spinning up engineering.
  • Dunning flows designed to recover revenue without burning customer trust.
  • Reconciliation against accounting handled automatically — manual reconciliation is a smell.
Schedule a consultation

Tell us what you sell and how it should be sold.

Bring us the offer — physical, digital, recurring, marketplace. We will design the commercial infrastructure around it and operate the system over the long run.